Support Service Provider Training and Services

Creating greater access by serving as eyes and/or ears to individuals who are DeafBlind in Northwest Missouri

Role of a Support Service Provider

The role of a Support Service Provider (SSP) is to provide access to a person who is DeafBlind, so they can independently make decisions and integrate into their communities with guidance and environmental assistance.  The SSP act as eyes and/or ears for individuals who are DeafBlind and serves as a link connecting them to the people and things in their environment.

While on the job, the SSP has four key responsibilities:

  • Transportation
  • Information
  • Communication
  • Safety

Support Service Provider Duties 


As a SSP, you may be responsible for providing transportation for the DeafBlind participant.

This includes ANY form of transportation.Transportation is essential in allowing the DeafBlind to live a fulfilling life, just like any sighted person.


Visual and Environmental information is crucial to your role as a SSP. The DeafBlind person may want to know details about their surroundings, such as: people, colors, and buildings. Some DB may not care about the level of detail. Always check with DB. Reading signs, newspapers, mail, bills, and menus might be asked of you as well.


A SSP might provide access during these events: Deaf club, sports or recreation, casual conversations, vacations, conferences, grocery shopping, department store shopping, etc.  Communication needs might also consist of reading mail or paying bills.


Safety of the DeafBlind participant is of the utmost importance.  Be sure to devise an emergency plan with the DeafBlind participant.  


What a Support Service Provider is NOT

  • Interpreter
  • Babysitter
  • Delivery person
  • Medication dispensary
  • Housekeeper
  • Personal Care Assistant
  • Decision-maker for DB

SSPs are not used in place of certified and licensed interpreters. They often work alongside interpreters, and also one-on-one with DeafBlind in situations where communication is specific and minimal (for example the total due as relayed by a store clerk). Just like an interpreter, SSPs are to respect privacy and maintain confidentiality at all times.


Beyond Interpreting is excited for your interest in serving the DeafBlind Community of Northwest Missouri as a Support Service Provider (SSP) - hired by us to work with persons who are DeafBlind to be independent and make their own decisions.  If you are needing any further information or have questions about becoming a SSP, please email:

Beyond Interpreting Support Service Provider Training and Services is made possible by a grant through Missouri Commission for the Deaf and Hard of Hearing.